TÜV-certified quality service

Since 2005, the German technical control board TÜV controls and certifies the expertise and quality of the services performed with the seals MS ServiceQualität (MS QualityService) and ISO 9001 guaranteeing an outstanding customer satisfaction rate and quality of service.

Competent support by phone

Our specialised agents will be happy to answer any questions you may have. Please feel free to contact our experienced team of competent and friendly experts. Call us free on 00800 800 700 70, Mon-Fri 6am-10pm & Sat-Sun 9am-7pm.

Free e-mail support

The STRATO MailCenter will provide you with free support by e-mail. Enjoy this high quality and easy to use service tool that provides you with quick, up-to-date support.

Comprehensive FAQ database for quick answers

The FAQ-System is a compilation of frequently asked questions and user guidance information for our customers. We offer you comprehensive assistance and explanations regarding our products, services and features.