E-Mail has been successfully sent.

WordPress Hosting Pro: Manual upgrade from onboarding to full

If you have ordered the WordPress Hosting Pro package and have already completed the installation, you may have encountered an error when using the AI function to create text or images.


This error has now been fixed and requires the following steps to fix it in your installation:

  1. Download the following file:
    https://web-hosting.s3-eu-central-1.ionoscloud.com/extendify/01-ext-str10jh8a.zip
  2. Login to your WordPress instance.
  3. Click on Plugins in the navigation bar in the left.
  4. Find the plugin named "Site Assistant" and click on Deactivate.
    WordPress Plugins
  5. After deactivation is done, delete the plugin by clicking on Delete and confirming the prompt.
  6. Click on Add New Plugin on the top of the site.
  7. Click on Upload Plugin on the top of the site.
    WordPress Upload Plugins
  8. Select the downloaded file.
    WordPress Select file
  9. Click on »Install Now«.
  10. Click on »Activate Plugin«.
    WordPress Activate Plugin
  11. Wait for two days until the changes have an effect.
Was this article helpful?
Info: 50c7705091160aaaea01789370275580ae500b2d