How do I use the STRATO HiDrive SFTP account?
You need a corresponding program (called an FTP client) to transfer files via SFTP or FTPS.
The FileZilla FTP Client is available for Windows/Mac/Linux:
https://filezilla-project.org/download.php?show_all=1
For the SFTP connection to STRATO HiDrive, please enter the values you previously specified in the fields for address (or Server), user name (or User) and Password.
Please remember that you have to create a user beforehand in your HiDrive Customer Service Area in order to be able to access the server via SFTP.
| Server for SFTP | sftp.hidrive.strato.com |
| Server for FTPS | ftp.hidrive.strato.com |
| User/user name | User name |
| Password | Your password that you created in the HiDrive Customer Service Area |
| Protocol | port |
| SFTP | 22 |
| FTPS | 21 |
In order to use FTPS in Filezilla, please open the Server Manager under "File"
Enter the requested login data and for the encryption, select: "explicit TLS/SSL"
Please confirm the certificate displayed in order to establish an FTPS connection
Note
Please enter your HiDrive user name completely in lower case letters for all connection types as well as when logging in to the Customer Service Area.
Note on incorrectly displayed umlauts and special characters
If the FTP program you are using incorrectly displays umlauts and special characters please adjust the coding settings and use UTF-8 as the setting.
To do this in Filezilla, please open the server manager and in the character set , in the file card tab enable the option Force UTF-8..
In WinSCP, please click on Environment and then for the option UTF-8 Coding for File names,, select the setting On.
If you had already uploaded files before changing the settings, please remember that these may no longer be correctly displayed and you will receive an error message.
Thus, we recommend deleting all affected files and uploading them again.