34 Search results
Why are my emails not being delivered?
Under certain circumstances, it may be the case that individual emails cannot be delivered. The reasons for this are highly varied, but in all cases you will receive a bounce email (notification that message could not be delivered). This email ...
Why was my SSL certificate declined?
Before being generated, SSL certificates undergo a verification process conducted by our partner Symantec. Different verification procedures are required or possible depending on the certificate type (e.g. automated verification for free STRATO ...
Why is my website shown as insecure despite having an SSL certificate?
By implementing an SSL certificate, you encrypt the connection to your website and signal to visitors that it is secure. In addition, the presence of an SSL certificate has a significant influence on the ranking of websites in search engines. In ...
How can I request the AuthInfo Code in the customer service area?
The AuthInfo Code is an alphanumeric security code. Specifying the AuthInfo Code is required for a provider change with most top level domains. In this way, it is ensured that a provider change can only be performed by people who are entitled to ...
What is STRATO PHP Extended Support?
In this article, we would like to provide you with all the information you need about STRATO PHP Extended Support and explain why this service may be necessary for the functionality and security of your website. What is PHP? PHP is a scripting ...
Questions about contract data processing (CDP) and the new EU General Data Protection Regulation (GDPR)
You must conclude a Data Processing Agreement with us if you process personal data as a processor in the meaning of Art. 28 GDPR (General Data Protection Regulation). Please check whether you use our services to process personal data in the ...
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